Privacy Statement

Last updated: April 2026

1. Introduction

At Call a VIP ("we", "us", "our"), we respect your privacy and are committed to protecting your personal data. This Privacy Statement explains how we collect, use, disclose, and safeguard your information when you visit our website, use our mobile application, or interact with our Platform.

2. Information We Collect

  • Personal Information: Name, email address, phone number, and account credentials when you register.
  • Profile Information: For VIPs, we collect professional background, social media links, biographies, and profile photos.
  • Payment Information: We use secure third-party payment processors. We do not directly store full credit card numbers, but we may store billing addresses and transaction history.
  • Interaction Data: Metadata regarding your calls and chats (e.g., duration, timestamp). We do not record video or audio calls unless explicit consent is provided by all parties for specific platform features.
  • Device and Usage Data: IP addresses, browser types, device identifiers, and platform usage metrics collected via cookies and similar tracking technologies.

3. How We Use Your Information

We use the collected data to:

  • Facilitate connections and schedule interactions between Users and VIPs.
  • Process transactions and send related notifications.
  • Provide customer support and resolve disputes.
  • Improve our Platform's functionality, security, and user experience.
  • Enforce our Terms and Conditions and prevent fraudulent activity.

4. Information Sharing

We do not sell your personal data. We may share your information in the following circumstances:

  • With VIPs/Users: Necessary details (like your name or profile) are shared with the other party to facilitate your booked interaction.
  • Service Providers: With third-party vendors who assist us in operating our Platform, conducting business, or processing payments.
  • Legal Requirements: If required by law, subpoena, or other legal processes, or to protect our rights and the safety of our users.

5. Data Security

We implement reasonable technical and organizational measures designed to secure your personal information from accidental loss and unauthorized access. However, no internet transmission is entirely secure, and we cannot guarantee absolute data security.

6. Your Data Rights

Depending on your jurisdiction (e.g., GDPR in Europe, CCPA in California), you may have the right to access, correct, delete, or restrict the processing of your personal data. You may update your account information at any time within your profile settings. To request account deletion or data portability, please contact our support team.

7. Contact Us

If you have any questions or concerns regarding this Privacy Statement or our data practices, please contact us at privacy@callavip.com.

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